What I can collect.
- A labeled and packed carrier return
- A suitable order being returned to a shop
- Several authorized returns with clear individual instructions
Cincinnati · Batavia · Amelia · Eastgate
Online purchase return drop-off.
Your return is ready. I can take it to the drop-off point for you.
If a return is ready but you can’t make the dropoff, send the retailer’s instructions and the package details. I can review suitable local return trips. You’ll need to arrange the return with the retailer first and check that another person is permitted to hand it over.
Ask about this pickupBefore the pickup.
Please include:
- The retailer’s approved return location
- The required label, accepted code or return paperwork
- Package quantities, dimensions and any deadline
It needs to fit inside my SUV and be safe for me to carry on my own. A few photos, the measurements and a note about any stairs help me plan the pickup.
Follow the retailer’s exact return method.
A label, QR code and in-store return are not always interchangeable. Confirm the method and acceptance rules before collection. If a return requires your personal presence, arrange that with the retailer first. The refund decision and processing time remain with the retailer or carrier.
A few things to know.
Can you use my return QR code?
Only if the designated return point accepts that code from someone acting on your behalf. Confirm the instructions first.
Will you pack the item?
Please have the return prepared according to the retailer’s instructions. Standard collection does not include packing services.
Can you guarantee my refund?
No. I provide the agreed transport and handoff. Return acceptance and refunds are handled by the retailer or carrier.
Around Cincinnati.
Batavia, Amelia, Eastgate and Cincinnati are my main service areas. The collection and delivery can be in different communities. Send both neighborhoods so I can check the complete trip.
Browse all service areasLet’s get
it home.
Tell me what you need picked up and where it’s going. I’ll take it from there.
Have a question? Take a look at the FAQs below.
Plan your pickup.
Tell me about the item and I’ll help you get it home.
I’ll get back to you at to work out the details.
Your pickup is confirmed once we agree on a time and price.
It hasn’t been sent. Copy the details to share when you get in touch.
Email these detailsA few helpful answers.
Back to your pickup detailsHow much will it cost?
It depends on the drive, what you’re picking up, and how much lifting is involved. I’ll give you a price before you decide. Let me know about stairs or a tight pickup window.
Can you pick up today?
Same-day pickups depend on my availability and the seller’s pickup window. A little notice helps me fit you in. Your pickup is confirmed once you and I have agreed on a time and price.
Do I pay the seller directly?
Yes. Pay the seller for the item and let them know Porchbound will pick it up. You’ll pay me separately for the delivery, at the agreed price.
Can you pick up my item?
Send a photo or listing and rough measurements, and I’ll check whether I can carry it safely and fit it in the car. I work on my own, so I can’t take anything that needs two people to lift. Mention any stairs at either end, too.